What Car? Have Revealed The Most Reliable Used Cars

Owners of used cars rated them on their reliability, as well as commenting on what they like and dislike about it, in What Car?’s online survey.

Toyota Yaris

18,000 owners with vehicles aged 4 to 11 years old took to the site to rate their second-hand cars based on how reliable they have been, noting any work that has needed to be done during their ownership.

Almost a third of owners reported having suffered a fault with their car, with suspension issues recorded as the most common reason. However, 22% of people noted that the manufacturer picked up the repair bill under warranty.

While owners of the most reliable model, the Toyota Yaris, enjoyed hassle-free motoring, the least reliable BMW 1 Series saw owners pay out as much as £1,500 on repairs to the premium hatchback.

Steve Huntingford, editor of What Car?, said: “Reliability is often at the forefront of any vehicle purchase. With nearly eight million used vehicles sold last year, there is huge scope for things to go wrong. By shining a light on the reliability of various makes and models, we hope to help buyers make the right decision when choosing their next used purchase.”

See the lists below.

 

The 10 most reliable used cars

Make and Model

        

What Car? reliability rating

Toyota Yaris (2011 –present)

 

99.1%

Lexus CT (2011 – present)

 

98.8%

Audi Q3 diesel (2011 – 2018)

 

96.5%

Mitsubishi ASX (2010 – present)

 

96.3%

Seat Leon (2013 – present)

 

95.9%

Lexus RX (2009 – 2016)

 

95.4%

Honda Civic diesel (2012 – 2017)

 

95.0%

Honda CR-V (2012 – 2018)

 

94.6%

Honda Jazz (2008 – 2015)

 

94.2%

Volkswagen Touareg (2010 – 2018)

 

94.1%

 

 

The 10 most unreliable used cars

Make and Model

        

What Car? reliability rating

BMW 1 Series (2004 – 2011)

 

40.1%

Ford Kuga (2008 – 2012)

 

44.2%

Nissan Qashqai (2007 – 2013)

 

55.4%

Vauxhall Astra (2004 – 2009)

 

58.3%

Vauxhall Insignia (2008 – 2017)

 

58.3%

Ford Focus (2004 – 2010)

 

59.0%

Volkswagen Passat diesel (2005 – 2015)

 

59.9%

Land Rover Discovery (2004 – 2017)

 

60.3%

BMW 5 Series (2003 – 2010)

 

60.8%

Renault Clio (2005 – 2012)

 

62.6%